LCI specializes in the 4 most important areas of, starting or relocating, a BPO company, which are the most difficult and important ones when beginning. There are so multiple factors to consider; Location,Accessibility,Office design,Technology,Marketing,Human resources and Time management.
All these will affect a successful start and make the difference of success and failure.
The right location is essential; it must have good accessibility for employees and clients, a user friendly environment, services in the area, image, price, security and many more factors that are vital to success.Designing an office is very important; where certain work areas are located, layout of offices and cubicles, spacing, vantage points for admin, are all factors to consider.
A prime office must be user friendly; retail services, banks, 24 hour eateries, main transportation routes, traffic conditions, safety are the difference in successful human resourcing.
Knowing and selecting the right technology for your office system is essential for a system to function at its peak and best performance, not wasting unused technology which also slows performance. Understanding how an office operates and the right technology is important in determining start up and running costs in the operational state.
Human resourcing is the oldest and yet mysterious science of the BPO industry and of all industries. So many factors affect the hiring and maintaining employees, factors that have are not influenced by the company but by simple everyday details. Do you ever wonder why perfectly happy employees resign for no apparent reason? The amount of time and effort to select admin staff to be able to operate your office is extremely important.
Marketing your office is a factor which must be done timely and make an impression when first introduced. Having your website developed by professionals that are cost conscience is very important. Making sure that it is ready to introduce your company when you begin operations; knowing where to market your company to get high rankings on search engines.
Assembling all these factors while operating your present business will surely affect either component. If you take time away from one, the other will suffer, it is inevitable. Add in that all the above factors must correlate in correct timing. Selecting an office, building it, hiring employees, choosing the technology and operating the system, having all the proper government permits and approvals must be done to coincide with each other. If one of these factors is delayed, then it could cost your business thousands of dollars a day.
This is where LCI will step in to shoulder these responsibilities and worries. Our company and its resources know how to assemble an office environment and operations that you can step into turnkey. When you take over, all of the major components are operational, so that you can concentrate on doing what you do best. Best of all, it is done for a price that is below market, when you factor in all the details, you will see that it is very economical.